| Customer Systems and Facilities Branch Papers | |||
| Branch Name Changed to Customer Services and Systems | |||
| BP No | Title | Date | Author(s) |
| Work Programme 1980/81 | 1980 | H. S. Wragge | |
| 1-Mar | |||
| 4 | Speech Analysis - Synthesis, Speaker Recognition/Verification, and Speech Recognition: A Literature Survey | 1979 | R. A. Seidl |
| 4 - 11 | |||
| 12 | Transmission Performance Measurements of STC Headsets in an Automatic Call Distributor | 1980 | G. M. Casley |
| 13 | |||
| 14 | The Micro-Macro Problem in Teleconferencing Research: Mehodological and Theoretical Issues | 1980 | D. Gurr |
| 15 - 22 | |||
| 23 | Review of STC Report on "Digital Subscriber Reticulation" | 1981 | P. Frueh |
| Work Programme 1981/82 | 1981 | ||
| 24 - 34 | |||
| 35 | Volume Limiters for Telephone Operator Headsets | 1982 | E. J. Koop |
| 36-67 | |||
| 68 | ISDN Terminals and Integrated Services Delivery | 1984 | Nguyen Q. Duc |
| 69 - 80 | |||
| 81 | Observations on a VANS Architectural Framework | 1985 | E. Chew, K. Barrel and R. Morgan et al. |
| 82 - 90 | |||
| 91 | Performance Assessment of an Experimental Voice Store and Forward Service | 1985 | R. A. Seidl |
| 92 | An Overview of Security Aspects of an EFTPOS Network Using an Area Controller Apporach | 1986 | J. P. Nakulski |
| 93 - 100 | |||
| 101 | The Access Node: A Key Component of a Value Added Services (VAS) Strategy | 1986 | P. I. Mikelaitis, R. Seidl, D. Q. Phiet, and B. J. McGlade |
| 102-109 | |||
| 110 | Enhanced Services Using Voice Response | 1986 | R. A. Seidl |
| 111 | |||
| 112 | |||
| 113 | Speech Technology: Contributions to SST-86 by Voice Services | 1986 | M. J. Flaherty, N. H. Duong, P. F. Duke, J. S. Spicer and R. A. Seidl |
| 114 - 117 | |||
| 118 | An Electronic Directory System Based on CD-ROM | 1987 | J. Nakulski and P. Craig |
| 119 | Directory Standards and EFTPOS | 1987 | M. A. Waldron |
| 120 | |||
| 121 | |||
| 122 | Electronic Directory Systems Focus Project Plan 1987 | 1987 | E. K. Chew and R. Exner |
| 123 - 136 | |||
| 137 | Image Services and Video Coding | 1987 | Roland Seidl |
| 138 | X. 400 A New Era in Electronic Messaging | 1987 | P. C. Craig and E. K. Chew |
| 139 - 148 | |||
| 149 | A Proposed Authentication Security Service for Austpac | 1988 | Paul Bysouth and John Snare |
| 150 | Security for Broadband Networks and Services | 1988 | Timothy Batten |
| 151 - 162 | |||
| 163 | Telecommunication Applications of Voice I/O | 1989 | P. F. Duke |
| 164 - 173 | |||
| 174 | An Introduction to Cryptography | 1989 | Paul Bysouth |
| 175 | Trends Report on Trusted Computer Systems | 1989 | Paul Bysouth |
| 176 | Trend Report on Access Control and Authentication | 1989 | Paul Bysouth |
| 177 | Recognising User Intentions in Human Computer Interactions | 1989 | C. Rowles |
| 178 | |||
| 179 | |||
| 180 | |||
| 181 | Experiments with Multi-Layer Perceptrons | 1989 | J. L. Cybulski, H. L. Ferra, A. Kowalczyk and J. Szymanski |
| 182 | |||
| 183 | COSIMO: A Massively Parallel Integrated Parser | 1989 | J. L. Cybulski and A. Jennings |
| 184 | Video Conferencing on Fastpac: Video Codec High Speed Serial Interface | 1989 | J. S. Spicer and T. Oetterli |
| 185 | Trends in Secure Voice | 1989 | Ed Zuk |
| 186 | |||
| 187 | HIGH NOON FOR TELECOM'S GIS: Report with Recommendations on Recall to Duty in the Netherlands and USA | 1989 | Marina Cavill |
| 188 | Security in Telecommunication Services over the Next Decade | 1989 | John Snare |
| 189 | |||
| 190 | Trend Report on Smart Card Applications | 1989 | Paul Bysouth |
| 191 | |||
| 192 | |||
| 193 | Security Features of the Austpac Packet Switched Network | 1989 | Paul Bysouth |
| 194 | KeyLink-Crype -- A Proposed Privacy Enhancement to KeyLink | 1989 | Paul Bysouth |
| 195 | The STATUS On-line Text Storage and Retrieval System: A User Needs Analysis | 1989 | Josephine Chessari |
| 196 | Networking Spatial Information Systems: Initial Client Responses | 1989 | Marina Cavill, Peter Edney and Anne Spurritt |
| 197 | |||
| 198 | Planning in Cooperative Domains: A Case Study | 1989 | C. Leckie and I. Zukerman |
| 199 | English Text Statistics Collector | 1989 | Paul Elliot |
| 200 | |||
| 201 | Touch Screen Calibration Program | 1989 | Paul Elliot |
| 202 | Ergonomic DCRIS Review: Summary and Overview | 1990 | I. Milburn and G. Lindgaard |
| 203 | DCRIS: An Ergonomic Review Part 1; Psychological Aspects of DCRIS | 1990 | Gitte Lindgaard and Ian Milburn |
| 204 | DCRIS: An Ergonomic Review Part 2: Selection and Training Review | 1990 | I. Milburn and G. Lindgaard |
| 205 | DCRIS: An Ergonomic Review Part 3: Physical Work Environment | 1990 | Ian Milburn, David Plant and David Gosling |
| 206 | DCRIS: An Ergonomic Review, Part 4: The Cognitive Work Environment of DCRIS Operators | 1989 | Gitte Lindgaard |
| 207 | Techniques for Password Storage within Computer Systems | 1989 | Paul Bysouth |
| 208 | Security Standards in IEEE Project 802 | 1990 | T. J. Batten and M. R. Warner |
| 209 | Fastpac Security Services | 1990 | Michael Warner |
| 210 | |||
| 211 | DCRIS and Customer Services: Problems and Suggested Solutions | 1990 | G. Lindgaard |
| 212 | Impact of New Services On Directories - Progress Report - April 1990 | 1990 | John Snare |
| 213 | Impact of New Services On Directories - July 1990 | 1990 | Suellen Faulks |